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Please review our ticket policies below before you purchase.
Ticket Sale and Cancellation Policy: Tickets are non-refundable and non-transferable. A tax-receipt may be issued for tickets if they are returned to the box office at least 48 hours in advance of the designated performance date and time. Please contact the Theatre Direct office for further information.
VENUE AND SEATING INFORMATION
Please arrive at least 30 minutes prior to the show.
Take time to have a snack or and encourage your young guest to use the bathroom BEFORE the show. We don’t want them to miss out on any of the show!
There is no assigned seating and each show has a different approach audience seating. This information will be found on your ticket or on the website page associated with the show. Our volunteers are also there to guide you!
Late Arrivals/Re-Entry: As many of the shows are between 30 and 45 minutes and take place in intimate venues, we cannot admit latecomers. Should you and young guest need to leave, we cannot guarantee re-entry.
Accessibility and Assistance: All of our venues are wheelchair accessible however not all venues are Barrier-Free. Please contact our office directly at 416-537-4191 x 224 with any questions or requests.
- Personal attendants are admitted free of charge when providing support for an event attendee. A discount ticket price is available to seniors, students and people with disabilities
- Service animals are welcome in all venues
- Pre-show “Touch Tours” are available for Blind or Visually Impaired guests.
- Social Stories will be available to help your child prepare for their trip to the WeeFestival
Age Recommendations: Each show has been created with a specific age range in mind. For the enjoyment of everyone, please respect the age recommendations for each show – we are happy to speak to you about a particular performance if you have additional questions.
Babes in Arms: With the exception of shows created especially for babies, children under the recommended age (typically under 2 years) are free of charge but must remain on your lap or held.
Strollers/Diaper Bags/Infant Car Seats: No strollers are permitted inside theatres. Stroller Parking is Extremely Limited at Festival venues. Please wear or carry your baby! We’re happy to keep all your baby gear safe while you’re in the show!
Food & Drink Out of consideration for other audience members and to maintain a clean theatre environment, we cannot allow food inside theatre venues. Water, milk and juice in closed containers or sippy-cups is allowed.
Mobile Phones/I-Pads/Electronic Toys Phones must be switched off during performances. Please put all other electronic toys or devices away.
Video Recording or Photography is prohibited during the performance. There is often time afterwards for you to photograph your child but we ask you do not photograph or video other children without the consent of their adult guests.
Breastfeeding: All WeeFestival venues are breastfeeding friendly!
More Questions?: Call us at 416.537.4191